Samsung Washing Machine Error Codes

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Models of Samsung washers with a display have the function of displaying an error code when some malfunctions or malfunctions occur. Sometimes, understanding what the code designation means, the user is able to fix the malfunction or breakdown himself, without resorting to calling the RA Appliance Repair. For your convenience, we present a list of Samsung washing machine error codes with a breakdown of each specific error code. The table also includes a description of the error, the causes of its occurrence and possible solutions.

Washer Error Codes:

1E/E7

Water Level Sensor Issue:

  1. A part of the tube of the level sensor is damaged (punctured).
  2. The tube is clogged with foreign material or pinched.
  3. The handset is not connected.
  4. Sensor malfunction (sticking).
  5. Faulty contacts and connections of the level sensor.
  6. Faulty control module.
3E

Motor Defect:

  1. Faulty motor contacts and connections.
  2. Motor windings damaged (short circuit or open).
  3. Faulty contacts and connections.
  4. The engine is blocked by foreign objects (for example, a bolt).
3E1

Motor Defect:

  1. The engine is overloaded due to too much laundry.
  2. Faulty motor contacts and connections.
  3. Malfunction of the tachogenerator
3E2

Motor Defect:

Weak signal from the tachogenerator, poor contact in the relay, etc.

3E3

Motor Defect:

  1. This is due to erroneous operating signals coming from the tachometer.
  2. Faulty contacts and connections on the control module.
  3. Large clearances on the direct drive engine, offset parts.
3E4

Motor Defect:

  1. Faulty contacts and connections.
  2. Faulty tachogenerator.
  3. Engine malfunction.
4E

Water Supply Error & Water Temperature Issue:

  1. A foreign object enters the water inlet valve.
  2. Faulty contacts and connections of the bay valve (valve winding is not connected).
  3. Incorrect connection of hot and cold water.
  4. This occurs if there is no connection from the drain hose to the detergent container. Check if the transparent hose is pinched or torn.
4E1

Water Supply Error & Water Temperature Issue:

  1. The hoses for the supply of cold and warm water are mixed up.
  2. The temperature of the water supplied through the valve during the drying cycle is higher than 70 ° C
4E2

Water Supply Error & Water Temperature Issue:

On the program’s “wool”, “delicate washing” the temperature of the supplied water is more than 50 ° C.

5E

Water Drainage Issue. Water Is Not Draining from Appliance:

  1. The impeller of the pump is damaged.
  2. Incorrect voltage of installed components.
  3. Component malfunction
  4. This is due to freezing in the winter season
  5. The drain hose is clogged (pinched).
  6. Blockage of the drain path (coins, erasers, etc.).
  7. Faulty contacts and connections
8E

Over Current Error:

  1. This occurs when the rotation of the engine is intermittent, because the engine tachometer is not working
  2. Faulty control circuits.
  3. Faulty motor contacts and connections.
9E1/9E2

Power Error:

  1. Check the power supply parameters:
    a) Make sure that the operating voltage is normal. Connect the tester to the internal power contacts during heating or drying and monitor the operation of the washing machine.
    b) Check the voltage. An error occurs if the mains voltage drops more than acceptable. Check if extension cord is used. When the extension cord is 1 m long, the instantaneous voltage drop can be up to 10 V.
  2. Faulty control module (rarely).
Uc

Power Error:

  1. If the supply voltage is equal to or less than 176V, or equal to or greater than 287V, the washing machine will pause to protect its electrical components.
  2. When voltage is restored to standard (187V – 276V), the cycle will resume automatically.
AE

Signal Communication Error Between Main PCB and Sub PCB:

  1. There are no signals between the control and display module.
  2. Check the connection between the control and display module, check the correct connection of the connectors.
  3. Replace the control and indication module, check the soldering defects.
bE1

Power Button Issue:

  1. The network button is stuck (pressed for more than 12 seconds).
  2. The button is constantly pressed due to deformation of the control panel.
  3. This error can occur when the screws that hold the control panel are too tight.
bE2

Power Button Issue:

  1. Buttons (except for the power button) are continuously pressed (more than 30 seconds).
  2. Deformation of the inner plastic parts.
  3. The screws that hold the control panel are too tight.
bE3

Power Button Issue:

  1. The relay on the control module is shorted.
  2. Incorrect relay connection (contact bent in the connector, no connection).
CE

Water Cool Down Issue:

  1. This occurs when the temperature of the washing machine is more than 55 ° C and the drain cannot be performed. (Reason: if hot water gets on your skin, it can cause a burn).
  2. This occurs when the water temperature for some cycles exceeds 55 ° C. In this case, the water will be drained to the discharge level.
  3. Thermal sensor error or any incorrect connection of elements.
dE(door)

Door Issue:

  1. Error contact switch due to deformation of the door hook.
  2. When the closed door was opened by force.
  3. This may occur during a boiling cycle if the door slides due to pressure differences from internal temperature changes.
dE1

Door Issue:

  1. The door lock connector is not connected correctly.
  2. The door lock connector is damaged.
  3. This occurs periodically due to damage to the electrical insulation.
  4. The control module is defective.
dE2

Door Issue:

This happens if the switch spontaneously turns on and off and becomes very hot due to vibration.

FE

Fan Error:

  1. The capacitor connector goes out of place when the top cover is installed.
  2. Fan wiring is damaged. Therefore, the fan does not start.
  3. The fan blades are blocked or not lubricated in the bearings. Thus, the fan does not turn on.
  4. Faulty starting capacitor. In this case, it is not possible to detect a malfunction using a tester. Replace the starting capacitor.
HE1

Water Heater Not Functioning:

  1. Thermoelectrical heaters short circuited.
  2. Malfunction of thermoelectrical heaters. No contact, temperature sensor malfunction.
  3. If the sensor detects a lack of water or a water temperature of 100 – 150 ° C, the washing machine turns off the power to prevent overheating of thermoelectrical heaters.
HE2

Water Heater Not Functioning:

This error occurs when the red temperature sensor in the center of the drying heater is triggered (at a temperature higher than 145 ° C).
Corrective action – press lightly the button in the center. The washing machine will operate normally. Or replace the temperature sensor if the temperature measurement is incorrect due to functional degradation of the sensor.

HE3

Water Heater Not Functioning:

  1. This occurs when the steam function does not work normally.
  2. Check if the model supports steam function
LE

Natural Drain/Water Leak – Low Water Level Detected During Cycle:

  1. Leak due to the heater (out of the mount).
  2. The air hose has unhooked and water leakage occurs during the spin cycle.
  3. Damage to the tank at the point of attachment of the transport bolts.
  4. Water leakage occurs in front with foam due to too much detergent.
  5. Water leakage occurs because the detergent connection hose is not connected correctly.
  6. The drain pump filter cover is not installed correctly.
  7. Water leakage occurs through the drain hose.
  8. Damage to sealing washers.
  9. The nozzle diaphragm is installed in the opposite direction, or the rubber gasket is lowered.
  10. Water leakage occurs because the screws that hold the tank and front panel together are loose.
  11. Faulty leakage sensor.
OE

Overflow Error:

  1. Faulty water level sensor (pressure switch).
  2. Blockage in the level sensor tube.
  3. Water is poured continuously due to foreign matter in the water supply valve.
tE1

Temperature Sensor Error:

  1. Thermoelectrical heaters, water heating is defective (poor contact, temperature sensor malfunction).
  2. The connectors are not connected correctly or are broken.
  3. If the sensor detects a lack of water or a water temperature of 100 – 150 ° C, in order to prevent overheating of the heating element, the washing machine turns off the power.
tE2

Temperature Sensor Error:

  1. The temperature sensor of the fan casing is defective (internal short circuit or open).
  2. Faulty contacts and connections of the sensor.
tE3

Temperature Sensor Error:

  1. This occurs when the condensate flow temperature sensor is open.
  2. This occurs when the condensate flow temperature sensor is open or shorted.
  3. Faulty contacts and connections of the sensor.
UE

Unbalanced Error – The Load in The Drum Is Unbalanced:

  1. Unevenly laid laundry, shift.
  2. Find the reason for the lack of balancing and solve it as indicated in the user manual.

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